City of Boston Transportation - Enforcement

The Boston Transportation Department plans, builds, maintains, and operates streets in Boston, Massachusetts. The department's mission is to increase access to opportunities, promote safety and resilience, and improve quality of life for residents, workers, and visitors. The department operates a tow lot located at 200 Frontage Road in South Boston and provides services including towing and booting, parking meter management, and parking ticket processing. Office hours are Monday through Friday, 9 a.m. to 5 p.m. The department manages multiple transportation programs including Bluebikes, the city's publicly-owned bike share system with over 330 stations in the metro region, Vision Zero (a policy goal to eliminate fatal and serious injury from traffic crashes by 2030), and Recharge Boston for electric vehicle charging infrastructure. The department issues various permits including accessible parking spots, resident parking permits, street occupancy permits, valet parking permits, and special events permits for road races, parades, and festivals.

Statewide figures for Massachusetts. Source: AAA survey data, state averages, updated January 2026. City of Boston Transportation - Enforcement sets its own prices — call (617) 635-3900 for an exact quote.